Rooms Division Manager

In charge of all the "rooms" aspects : knows the challenges related to housekeeping, front office and guest services.

Expertise

  • Experience in a similar position in a luxury establishment (5 stars or palace: Four Seasons, Ritz-Carlton, Mandarin Oriental, etc.)
  • Masters the operational codes of luxury hotels: knowledge of all accommodation issues.
  • Guarantees the customer experience: suggests improvements to be implemented in order to achieve the hotel’s quality objectives.
  • Ability to manage operational projects and transmit them to the teams.
  • Leadership: excellent manager, imposes himself by flawless exemplarity and a very strong presence in the field.
  • Comfortable in managing large teams.
  • Global vision / Entrepreneurial spirit: will understand the challenges of the hotel on the accommodation part as well as the priorities and actions to be implemented.

 

Know-how

  • Excellent presentation, education.
  • Passionate about service and the art of hospitality in general.
  • Excellent manager, able to support teams with dynamism, empathy, sympathy and energy.
  • Enduring: knows and appreciates the operational constraints linked to this position.
  • Good emotional intelligence, able to quickly grasp problems and find solutions: reaction, anticipation, and dynamism.
  • Strong sense of service and quality of service

 

Average remuneration 2019 in € (excluding bonuses)

Hotel with less than 150 rooms Hotel with more than 150 rooms
Paris 90 000 – 120 000 110 000 – 150 000
Provinces 75 000 – 90 000 90 000 – 110 000

 

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