Our approach to recruitment

Thanks to our years of training and experience, there’s no shortage of expertise in our group when it comes to hotel operations. Our team is driven by a desire for excellent service, inspired by the very niche that we serve: luxury hotels. Though we often serve high-end clients, we observe this same high standard with every recruitment we’re involved in, regardless of the hotel category our client falls under.

In founding Tovalea, the vision of our founder, Valérie Bisch, was to create a five-star recruitment service that was identical in every way to that of the luxury hotel industry. Candidates and clients should experience no less than total excellence at every step in the process.

To recruit effectively, we adhere to a unique methodology that matches the values of our candidates with those of our clients. This synergy between each party’s values ensures a successful and viable placement.

Before we present them to our clients, each of our short-listed candidates is interviewed in-person at the agency so that their operational expertise can be meticulously evaluated. This interview serves to take full stock of their experience. Applicants are then informed with transparency of the opportunities and challenges involved in the position.

Our network of hotel experts allows us to thoroughly verify candidates’ references.

We strive to carry out all our recruitment efforts efficiently so that our clients can quickly find the best person for the job.

Our unique approach and the sincere ties we’ve established with our 2,500 candidates help us gain their trust. Most of them have even chosen to work with us exclusively in the management of their careers. Similarly, our loyal clients appreciate our ability to optimise our placements. Nearly 98% of applicants that have been placed in a position stay there for more than five years and continue to pursue their careers there.